Returns & Exchanges
STALEKS PRO is committed to providing high-quality professional beauty tools, and we offer a 14-day return period for unused products in their original packaging. Please note that due to hygiene and safety standards, professional manicure and pedicure instruments cannot be returned once the sterile seal has been broken.
Initiate a Return Request
Contact our customer support team within 14 days of delivery with your order number and photos of the unused items to receive a Return Authorization.
Prepare Your Package
Securely pack the tools in their original retail packaging and include the printed return form inside the box to ensure accurate processing.
Ship to Our Warehouse
Send your package using a tracked shipping service to the address provided by our support team; please note that customers are responsible for return shipping costs.
Inspection and Refund
Once our quality control team verifies that the tools are in original condition and have not been used, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing